All clearance items are final sale.

Custom orders are non-refundable. 

Custom wholesale orders are non-refundable and also cannot be partially returned. 

Cancelation of orders are acceptable within 24 hours. 

Candles can be returned within 7 days of receiving them as long as they are unused and not damaged. 

Items that were damaged in transit can be exchanged at no charge.  Please email info@simplynestled with a picture of the damaged item and a request for a replacement.